Title: The Top 5 Business Use Cases for IT Operations Analytics (ITOA)
Date: Wednesday, April 15, 2015
Forward-thinking IT departments increasingly use analytics to better support their customers, users, and partners. By adopting a user-centric approach, they can now precisely target IT resources to meet fast-changing business needs across the organization. In this webinar, you’ll learn how the integration of Extreme Networks Purview Application Analytics with Nexthink End-user IT Analytics enables organizations to gain a 360 degree view of their IT ecosystem, from infrastructure and devices to users and applications. Organizations leveraging these type analytics solutions have reported reductions in technical support calls of up to 35% and user productivity improvements of as much as 10%, while providing higher security and a better overall user experience.
Key Learnings:
- Understand the scope of business needs that can be addressed with ITOA, through integration of network- and client-centric analytics
- Measure and improve your IT architectures, security, user experiences, and investments, as well as day-to-day performance needs
- Gain a holistic picture of your entire application and infrastructure environment, and how it can better support your business strategy
Speakers:
Vincent Bieri, Chief Product Evangelist & Co-founder, Nexthink
Markus Nispel, VP of Solutions Architecture at Extreme Networks